Privacy Policy

Effective Date: September 9, 2026
Last Updated: September 9, 2026

Max Clean AC (“Max Clean,” “Max Clean AC,” “we,” “us,” or “our”) is a trade name operated by Life After Solutions, LLC, a Texas limited liability company.

We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and disclose information when you visit maxclean.ac, contact us, request an estimate, schedule service, make a payment, communicate with us by telephone, email, or text message, use our customer portal, or otherwise interact with Max Clean AC.

1. Information We Collect

We may collect information that you voluntarily provide to us as well as certain information collected automatically when you use our website or customer portal.

Information you provide may include:

• Your name
• Email address
• Telephone or mobile phone number
• Service address
• Billing information
• Information about your air-conditioning or mini-split equipment
• Photographs or other information you provide regarding equipment or a service location
• Appointment and scheduling information
• Communications between you and Max Clean AC
• SMS/text messaging consent and opt-in information
• Information submitted through contact, estimate, booking, or service-request forms

We may also automatically receive technical information when you access our website or portal, such as your IP address, browser type, device type, referring website, pages visited, and general usage information.

2. Payment Information

When you make a payment, your transaction may be processed by a third-party payment processor.

Max Clean AC generally does not directly store complete credit or debit card numbers. Payment providers may collect and process payment information according to their own privacy policies and security practices.

We may retain transaction information such as your name, amount paid, invoice number, payment status, date of payment, and information necessary for accounting and customer service purposes.

3. How We Use Your Information

We may use personal information to:

• Respond to questions and service inquiries
• Prepare estimates or quotes
• Schedule and provide services
• Contact you regarding an appointment
• Send appointment confirmations and reminders
• Provide service and scheduling updates, including technician arrival notices
• Send secure links to view jobs, photos, and invoices in our customer portal
• Process payments
• Issue invoices or receipts
• Maintain service and customer records
• Provide customer support
• Follow up regarding completed services
• Improve our website, portal, and services
• Detect or prevent fraud, abuse, or security incidents
• Meet accounting, tax, insurance, and legal obligations
• Send promotional or marketing communications where permitted by law and where appropriate consent has been obtained

We will not use personal information for purposes materially different from those described in this policy without an appropriate legal basis or consent where required.

4. SMS/Text Messaging, Telephone, and Email Communications

If you provide Max Clean AC with your telephone number, mobile number, or email address, we may use that information to communicate with you regarding estimates, appointments, service updates, invoices, payments, customer support, portal access, and other communications related to services you request, where permitted by law.

Providing a phone number does not by itself enroll you in marketing text messages. We send SMS/text messages when you have consented to receive them, or when messages are reasonably necessary to provide a service you requested (such as appointment confirmations, reminders, technician arrival updates, and customer portal links), as allowed by applicable law.

If you consent to receive SMS/text messages from Max Clean AC, messages may include appointment confirmations, appointment reminders, scheduling updates, technician or service updates, customer portal links, customer support communications, payment or invoice notifications, and follow-up communications related to your service. Promotional text messages are sent only where permitted by law and where appropriate consent has been obtained.

Opting out of promotional communications will not prevent us from sending communications reasonably necessary to provide a service you requested, complete a transaction, respond to your request, or otherwise communicate with you where permitted by applicable law.

5. Sharing of Personal Information

We do not sell your personal information or mobile information for monetary compensation.

We may disclose limited personal information to service providers when reasonably necessary to operate our business and provide requested services, including:

• Payment processors
• Website hosting providers
• Email and communications providers
• SMS/text messaging service providers
• Scheduling or customer-management services
• Accounting and bookkeeping providers
• Independent contractors performing services on our behalf
• Insurance providers
• Professional advisers
• Government agencies or law enforcement where disclosure is required by law

These providers may have access to personal information only to the extent reasonably necessary to perform services for us or as otherwise permitted by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support services, such as customer service or messaging delivery, is permitted only as reasonably necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing or promotional purposes.

We may also disclose information when we reasonably believe disclosure is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, investigate wrongdoing, or protect the safety of our customers, workers, or others.

6. Independent Contractors

Max Clean AC may use independent contractors to assist in providing services.

When necessary to perform a scheduled service, contractors may receive limited customer information such as your name, service address, telephone number, appointment details, and information about the equipment being serviced.

Such information is provided for purposes of performing the requested service and is not provided to contractors for their independent marketing or promotional purposes.

7. Cookies and Website Analytics

Our website may use cookies or similar technologies to provide website functionality, remember preferences, understand website traffic, improve performance, and protect against misuse.

A cookie is a small amount of information stored on your device by your web browser.

You may configure your browser to refuse or delete cookies. Some website functionality may not operate correctly if cookies are disabled.

Third-party services incorporated into our website may also use cookies or similar technologies subject to their respective privacy policies.

8. Security of Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure. We therefore cannot guarantee the absolute security of information transmitted to or stored by us.

9. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required for legitimate business, accounting, tax, insurance, dispute-resolution, or legal purposes.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.

10. Your Privacy Choices and Rights

Depending upon where you reside and applicable law, you may have the right to request:

• Information regarding personal information we maintain about you
• Access to your personal information
• Correction of inaccurate information
• Deletion of certain personal information
• Information regarding how your personal information has been disclosed
• Withdrawal of consent where processing is based upon consent
• Opt-out from certain marketing communications

We may need to verify your identity before completing certain privacy requests.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

11. Children's Privacy

Our website and services are intended for adults seeking residential or commercial HVAC cleaning and related services.

We do not knowingly collect personal information online from children under 13. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We do not control those websites and are not responsible for their content, security, or privacy practices. We encourage you to review the privacy policies of third-party services before providing them with personal information.

13. Business Transfers

If Life After Solutions, LLC, Max Clean AC, or substantially all of the assets associated with Max Clean AC are sold, merged, reorganized, or transferred, customer information may be transferred as part of that transaction, subject to applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, messaging practices, or applicable laws.

When we make changes, the revised policy will be published on our website with an updated “Last Updated” date.

15. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or your personal information may be directed to:

Max Clean AC
Operated by Life After Solutions, LLC
Texas, United States

Website: https://maxclean.ac
Email: info@maxclean.ac
Phone: 512-969-9214